As a practice we work closely with North West Leicestershire Primary Care Network (PCN) and have support from their ARRS Pharmacy Team. Ali Khalill, our Clinical Pharmacist and Emma-Louise Spouge, our Pharmacy Technician work together here in the surgery every week undertaking medication reviews, supporting patients and other staff with medicine queries and have a close relationship with our dispensary. If you require medication monitoring or any routine medication reviews, they may invite you to book into their clinic, you can also leave messages for them through reception.
Community Pharmacy Consultation Services (CPCS)
The NHS Community Pharmacist Consultation Service launched on 29th October 2019 as an Advanced Service. Since 1st November 2020, general practices have been able to refer patients for a minor illness consultation via CPCS.
The CPCS aims to relieve pressure on the NHS by connecting patients with community pharmacies, by delivering convenient and effective services to meet their needs. Since the CPCS was launched, an average of 10,500 patients per week being referred for a consultation with a pharmacist following a call to NHS 111; these are patients who might otherwise have gone to see a GP. The CPCS provides the opportunity for community pharmacy to play a bigger role than ever within the urgent care system.
CPCS referrals can be made for illnesses such as the following:
Eye irriation / minor infections
Allergic reactions
Acne
Vaginal dishcarge
Sore throats / common colds
Recurring headaches
Ear irritation / discharge
Constipation
Bites / stings
If you wish to be referred to your preferred Pharmacy, please call the surgery on 01530 222368.
Mental Health Support
We currently have a Mental Health Practitioner and a Mental Health Facilitator working within the surgery to help those struggling with their mental health.
Mental Health workers working in primary care take on a ‘first contact’ role often based on referrals from GP’s within those practices.
The role will involve liaison with practice clinicians, as well as liaison with secondary care and social workers where appropriate, as well as making best use of third sector and other community opportunities for promotion of patient wellbeing and maintenance of mental health.
Their designated job roll is to contribute to the NHS Long Term Plan ambition to develop new and integrated models of primary and community mental health care, to support adults and older adults with severe mental illnesses to live well in their communities.
If you have been advised by the surgery to submit an NHS health check questionnaire, please use this form.
Please complete what you can. The clinician may go over some of the following question areas again during your health check appointment. Any answers from the questions below that you can complete will help them. If you are unsure of any sections or have answers that do not have an option, don’t worry as the clinician will be able to go over these during your appointment.
Friends and Family Test
Blood Pressure Monitoring
A blood pressure test is a simple way of checking if someone’s blood pressure is too high or too low.
Home blood pressure monitoring enables patients with hypertension to measure and share their blood pressure readings with their GP from their home; regular home blood pressure monitoring across a population of 50,000 patients could prevent up to 500 heart attacks and 745 strokes over five years!
Please use the link below to download your home blood pressure monitoring form and then return this to us after the 7 days.
This will then be given to the practice nurse to work out your average. If alterations are needed, we will call you to make an appointment with the correct clinician.
If you are due for your annual Contraceptive review, please complete this form. This is a quick, easy way for you to get your prescription without coming into the surgery.
NHS Early Parenting Guide
Birth To Five
Whether your child is a newborn, a toddler or a pre-schooler, this Birth to five guide is for you. It has 150 pages of NHS-accredited information, videos and interactive tools to help you through the parenting process.
They answer all your questions, from how to soothe a crying baby to how to prepare your child for school. Learn how to spot the signs of serious illness, how to cope if an accident happens, and how to check your child’s development.
And they haven’t forgotten about you: as a parent or carer, your wellbeing is crucial too. The guide covers all you need to know about your health after having a baby, as well as your rights, benefits and NHS services.
The Marlene Reid Centre operates a Community Transport Service for patients who are over 60 years of age and resident in North West Leicestershire – if you have a routine appointment with a nurse or GP, the Marlene Reid Centre can provide transport for you.
If you would like to use this service then please contact the Marlene Reid Centre directly on 01530 512456 or email them on transport@mrc.uk.net.
Specialist & Hospital Care
If you need hospital treatment or specialist care elsewhere, the GP may ask you where and when you would like to go. We are able to make a number of hospital appointments through an electronic system called Choose & Book. The aim of this system is to offer you a choice of hospitals and to book an appointment directly at the time of referral.
If you have decided to attend a private consultation, you will need to collect your referral letter from the surgery. If possible, please allow 48 hours for the letter to be typed. Please note that any medication which is prescribed by the consultant as a result of this may be issued on the Private Prescription. This means that the cost of the drugs plus any administration fee will need to be met in full by yourself until we have written confirmation that your care has been transferred to the NHS.
Childhood Immunisations
One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. It’s the most effective way of keeping them protected against infectious diseases.
Ideally, kids should have their jabs at the right age to protect them as early as possible and minimise the risk of infection.
If your child is due for immunisations then you should receive an invitation from the Immunisations Service. if you have received no such invitation but feel that your child is due then please contact the surgery. The Practice Nurse will be holding immunisation clinics on the second Monday and fourth Wednesday of every month.
Vaccination Checklist
Here’s a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ideally have them.
2 months:
Diphtheria, tetanus, pertussis (whooping cough), polio and Haemophilus influenzae type b (Hib, a bacterial infection that can cause severe pneumonia or meningitis in young children) given as a 6-in-1 single jab known as DTaP/IPV/Hib/Hep B
Pneumococcal injection
1st Rotavirus injection
1st Meningitis B injection
3 months:
6in-1, second dose (DTaP/IPV/Hib/HepB)
2nd Rotavirus Injection
4 months:
6-in-1, third dose (DTaP/IPV/Hib/HepB)
Pneumococcal infection, second dose
Meningitis B, second dose
Between 12 and 13 months:
1st Meningitis C
3rd Meningitis B
MMR (measles, mumps and rubella), given as a single jab
Pneumococcal infection, third dose
3 years and 4 months, or soon after:
MMR second jab
Diphtheria, tetanus, pertussis and polio (DtaP/IPV), given as a 4-in-1 pre-school booster
Around 12-13 years:
Cervical cancer (HPV) vaccine, which protects against cervical cancer (girls only): three jabs given within six months
Around 13-18 years:
Diphtheria, tetanus and polio booster (Td/IPV), given as a single jab
Meningitis ACW&Y
65 and over:
Flu (every year)
Pneumococcal
70 and over:
Shingles
Vaccines For Risk Groups
People who fall into certain risk groups may be offered extra vaccines. These include vaccinations against diseases such as Hepatitis B, Tuberculosis (TB), seasonal flu, extra COVID vaccines and chickenpox, however not all of these vaccines are available in the surgery and you may need to go to a private travel clinic for these immunisations (similar to certain travel vaccinations such as Yellow Fever).
Please contact the surgery for further advice. See the NHS Choices pages on vaccines for adults to find out whether you should have one.
The Health Visitors are qualified nurses who work with the practice to promote and maintain health in the community. Appointments are sent out as appropriate to monitor your child’s development. Further details and advice can be found in your child’s Red Book. To contact your local health visitor please call 0116 215 3205 this is a voicemail based service, please leave a message and someone will get back to you.
