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Manor House Surgery, Belton

Zero Tolerance

 

Our practice aims to give its patients high quality care in a secure environment.   Whilst you are in our care or visiting our premises you have the right to expect courtesy and consideration from our staff and from other patients and visitors, and they have the right to expect the same courtesy and consideration from you.


In line with other NHS agencies, we have a policy of zero tolerance towards patients who act in a threatening or abusive manner towards any member of staff, or other patients whilst on the premises. We reserve the right to remove any patient from the practice list behaving in this manner.


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